Seller Knowledge Base

Shipping Advance

Audience: SellerEstimated time: 8 minutes

Understand when shipping funds may be advanced before final product payout.

Step-by-step

  1. Open the finance or withdrawal area when an order requires shipping cost handling.
  2. Review the order shipping amount shown in the seller finance context.
  3. Request or follow the available shipping advance flow if enabled.
  4. Use the advance only for shipping the related order.
  5. Product payout remains subject to delivery confirmation or complaint resolution.

Screenshots

Shipping Advance - Desktop screenshot
Desktop view for this workflow.
Shipping Advance - Mobile screenshot
Mobile view for this workflow.

Common mistakes

  • Treating shipping advance as product payout.
  • Requesting shipping advance for the wrong order.
  • Forgetting tracking after receiving shipping funds.

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