Seller Knowledge Base
Seller-first operating guides for Indovia.
Each guide follows the same structure: estimated time, step-by-step workflow, desktop and mobile screenshot slots, common mistakes, and related articles.
Getting Started
Understand the basic seller flow before uploading products.
7 minutesInvitation Code Registration
Register as an invited seller using a short Indovia invitation code.
5 minutesSeller Dashboard Login
Log in to the seller dashboard and confirm you are in seller mode.
4 minutesSwitching Buyer/Seller Dashboard
Move between buyer account and seller dashboard without losing context.
12 minutesStore Profile Setup
Prepare your seller profile so buyers see a professional store identity.
15 minutesLegal/Business Information
Keep business identity ready for Indovia verification.
10 minutesBank/Payout Setup
Prepare payout information for seller finance and withdrawal.
10 minutesAdd Simple Product
Create a product with one price and one stock quantity.
15 minutesAdd Variable Product
Create products with variations such as color, size, material, or pack type.
5 minutesInput IDR Price
Enter seller product prices in IDR using the seller dashboard price field.
8 minutesManage Stock
Keep stock accurate so buyers can only order available products.
8 minutesInput Weight/Dimensions
Enter shipping data required for accurate courier estimates.
12 minutesUpload Product Photos
Use clear photos that help buyers evaluate Indonesian products confidently.
6 minutesCategory Selection
Choose the most accurate Indovia category for product discovery.
6 minutesPublish/Draft Products
Use draft and publish states to keep catalog quality controlled.
10 minutesShipping Setup
Understand seller responsibilities in Indovia shipping flow.
8 minutesShipping Advance
Understand when shipping funds may be advanced before final product payout.
12 minutesOrder Management
Process seller orders accurately from new order to shipment.
5 minutesTracking Update
Add shipment tracking so buyers and Indovia can monitor delivery.
10 minutesComplaint/Support Flow
Respond to buyer complaints through the official Indovia support flow.
10 minutesFinance/Withdrawal
Understand seller balance, payout readiness, and withdrawal timing.
15 minutesProduct Listing Best Practices
Create listings that look credible to global buyers.