Seller Knowledge Base

Input Weight/Dimensions

Audience: SellerEstimated time: 8 minutes

Enter shipping data required for accurate courier estimates.

Step-by-step

  1. Measure product weight including realistic selling package where required.
  2. Enter length, width, and height accurately.
  3. Use consistent units expected by the dashboard.
  4. Review shipping estimate behavior after saving.
  5. Correct the data if checkout shipping looks unrealistic.

Screenshots

Input Weight/Dimensions - Desktop screenshot
Desktop view for this workflow.
Input Weight/Dimensions - Mobile screenshot
Mobile view for this workflow.

Common mistakes

  • Entering item-only weight when packaging changes shipping cost.
  • Leaving dimensions empty for bulky products.
  • Using centimeters and millimeters inconsistently.

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