Open Complaint
Open a complaint if there is a delivery, product, or seller issue.
Step-by-step
- Open order detail from My Account.
- Choose complaint or support action.
- Describe the issue clearly and include evidence if available.
- Continue discussion inside Indovia support until resolved.
Screenshots
Common mistakes
- Sending private contact details in complaint.
- Opening duplicate complaints for the same issue.
- Not adding enough evidence.