Buyer Knowledge Base

Create Account

Audience: BuyerEstimated time: 5 minutes

Create a buyer account for checkout, order tracking, chat, and complaint flow.

Step-by-step

  1. Open My Account or checkout account prompt.
  2. Enter your buyer details accurately.
  3. Save your shipping address if available.
  4. Use the same account for order tracking and complaint resolution.

Screenshots

Create Account - Desktop screenshot
Desktop view for this workflow.
Create Account - Mobile screenshot
Mobile view for this workflow.

Common mistakes

  • Creating a seller account from public registration.
  • Using incomplete shipping details.
  • Losing access to the email used for orders.

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