Step-by-step tutorial
Manage Buyer Addresses
Save complete billing and shipping information and recheck it before checkout.
Addresses
Save complete billing and shipping information and recheck it before checkout.
Sign in to the correct Indovia buyer account and keep the relevant product, order, or support record available.
Finish with a clear, reviewable record.
- Open Buyer Account and Addresses.
- Choose billing or shipping address.
- Select the correct country.
Follow each step in order.
Do not repeat payment, submission, complaint, or account actions when a confirmation may still be processing.
- 01
Open Buyer Account and Addresses.
- 02
Choose billing or shipping address.
- 03
Select the correct country.
- 04
Enter recipient, street, city, state or region, and postcode accurately.
- 05
Add only delivery information requested by the form.
- 06
Save and recheck shipping estimates after any country or postcode change.
Desktop and mobile reference.
Use screenshots to identify the correct page and control. Labels or small visual details may change after a later interface release.
Confirm before leaving this workflow.
- Open Buyer Account and Addresses.
- Choose billing or shipping address.
- Select the correct country.
- Enter recipient, street, city, state or region, and postcode accurately.
- Add only delivery information requested by the form.
- Save and recheck shipping estimates after any country or postcode change.
Common mistakes
- Using a false postcode to force a service.
- Assuming an old saved address remains correct.
Troubleshooting
- If city or state controls are incorrect for the country, reload after selecting country.
- If shipping disappears, validate the complete address and postcode.
Open the correct workspace.
These links keep the workflow connected to your marketplace account and records.