Step-by-step tutorial
Search Products, Categories, Sellers, and Articles
Use global search and verify the content type before opening a result.
Global Search
Use global search and verify the content type before opening a result.
Sign in to the correct Indovia buyer account and keep the relevant product, order, or support record available.
Finish with a clear, reviewable record.
- Use the header search box.
- Enter a product, category, seller, origin, material, or article topic.
- Submit the query and identify whether each result is a product, category, seller, or article.
Follow each step in order.
Do not repeat payment, submission, complaint, or account actions when a confirmation may still be processing.
- 01
Use the header search box.
- 02
Enter a product, category, seller, origin, material, or article topic.
- 03
Submit the query and identify whether each result is a product, category, seller, or article.
- 04
Refine broad terms with material, use, origin, or seller name.
- 05
Open the result and verify its status and details.
- 06
If new public content is missing, allow normal index refresh and report the exact query plus URL when it remains absent.
Desktop and mobile reference.
Use screenshots to identify the correct page and control. Labels or small visual details may change after a later interface release.
Confirm before leaving this workflow.
- Use the header search box.
- Enter a product, category, seller, origin, material, or article topic.
- Submit the query and identify whether each result is a product, category, seller, or article.
- Refine broad terms with material, use, origin, or seller name.
- Open the result and verify its status and details.
- If new public content is missing, allow normal index refresh and report the exact query plus URL when it remains absent.
Common mistakes
- Treating an article as a product listing.
- Expecting drafts or suspended sellers in public results.
Troubleshooting
Refresh once, confirm the correct account and page, preserve the visible error, then contact Support with the affected URL or order number.
Open the correct workspace.
These links keep the workflow connected to your marketplace account and records.